# Privacy Policy

Last updated on June 5, 2024

Welcome to Flowtest.ai, a SaaS tool designed to automate quality assurance for websites powered by LLM technology based AI Agent. At Flowtest.ai, your privacy is of utmost importance to us. We are committed to safeguarding your personal information and ensuring that your privacy is protected.

## 1. Information We Collect

We collect the following types of personal information directly from our users:

- Name
- Company name
- Email
- Product Usage Data

## 2. How We Use Information

We use the information we collect for the following purposes:

- To Provide and Improve Services: We use your information to deliver, maintain, and improve our services.
- To Provide Customer Support: We use your information to respond to your inquiries and provide customer support.

### Legal Basis for Processing

- Consent: For customers using our service for free, we process your data based on your consent.
- Contract: For paid customers, we process your data to fulfill our contractual obligations.

## 3. Data Sharing and Disclosure

### Situations in Which Data May Be Shared with Third Parties

We may share your data with third parties in the following situations:

- Service Providers: To facilitate our service, provide the service on our behalf, perform service-related activities, or assist us in analyzing how our service is used.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

### Types of Third Parties with Whom Data Is Shared

- Data Storage and Hosting Services Providers
- Technology Services Providers
- Payment Processors
- Business Communication and Collaboration Tools
- Product Engineering and Design Tools

## 4. Data Storage and Security

### How Data Is Stored

Your data is stored on the Google Cloud Platform, located in European data centers.

### Measures Taken to Protect Data

We implement the following security measures to protect your data:

- **Encryption:** We use encryption to protect your data during transmission and storage.
- **Access Controls:** We restrict access to your data to authorized personnel only.
- **Others:** Google Cloud Platform by default provides market’s leading measures to protect data.

## 5. Data Retention

We retain your personal data for as long as you have an active account and are using our service. Once you terminate your account, we will delete your data in accordance with our data retention policies in 180 calendar days.

## 6. Rights of Users Regarding Their Data

You have the following rights regarding your personal data:

- **Access:** You can request access to your data.
- **Correction:** You can request correction of any inaccurate or incomplete data.
- **Deletion:** You can request the deletion of your data.

### How to Exercise These Rights

To exercise any of these rights, please contact us at [hello@flowtest.ai](mailto:hello@flowtest.ai).

## 7. Cookies and Tracking Technologies

Flowtest.ai uses cookies and similar tracking technologies to track the activity on our service and hold certain information. You can manage your cookie preferences through your browser settings.

## 8. International Data Transfers

Flowtest.ai does not transfer personal data internationally. All data processing and storage activities occur within the European Union.

## 9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify all registered customers of any changes by email. The effective date of the policy will always be clearly noted at the beginning of the document.

## 10. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

UAB Laris Lab

Gedimino g. 22A-14, LT-44319 Kaunas, Lithuania

Email: [hello@flowtest.ai](mailto:hello@flowtest.ai)

Thank you for using Flowtest.ai. Your privacy is important to us, and we are committed to protecting your personal information.